Club Service Director
- - Club Service Directors
- Orlando, FL, USA
- Full Time
- Medical - 90% paid for employee, dental, life, disability, FSA and 401(k) retirement plan
Engage and inspire young people aged 6-18 to learn and grow to be responsible adults.
Directs/manages overall daily operations of the designated Clubhouse with the primary concern for programs and service delivery, supervision and training of staff, facilities management, community relations and membership administration. The Large Club has an average daily attendance of 100 or more and may be open until 9:00 PM.
Oversee the core programs of the Club for all ages and genders by ensuring that staff are planning, developing and implementing programs and activities that support the organizations standards.
Must monitor and evaluate situations quickly using good judgment to assess situations and make decisions. Create and maintain a clean, safe environment for children and adults within the program space. Communicate with parents as necessary regarding behavior and Club events.
This position will supervise full and part-time program staff and volunteers. This position will also be responsible for administrative tasks, including management of staff, financial duties, and grant reporting.
KEY ROLES (Essential Job Responsibilities):
1. Establish Club programs, activities and services that prepare youth for success and that create a club environment that facilitates achievement of Youth Development Outcomes.
2. Ensure a healthy and safe environment, ensuring facilities, equipment and supplies are maintained.
3. Plan, develop, implement and evaluate Unit or Branch overall programs, services and activities to ensure they meet stated objectives and member needs and interests. Compile regular reports reflecting all activities, attendance and participation.
4. Manage Unit or Branch financial resources assisting in the development of annual budgets. Control expenditures against budget.
5. Complete appropriate data tracking and reporting according to organization and grant requirements, ensuring daily requirements are met by program staff, and daily membership tracking is completed. Interface with Grant Compliance Manager and Service Director to ensure that grant reports are complete and timely.
6. Ensure administrative and operational systems are in place to maintain the operation of the physical properties and equipment of the Club, including use of facilities by outside groups. Ensure compliance with organization policies.
7. Recruit, manage and provide career development opportunities in collaboration with Human Resources Department for branch staff and volunteers. Conduct regular staff meetings.
8. Develop partnerships with parents, community leaders and organizations.
Marketing and Public Relations
9. Develop and maintain public relations to increase the visibility of programs, services and activities within the Club and the community in conjunction with Marketing/Development plan for the organization.
1. Purchase or approve purchase of supplies and equipment.
2. Work with staff on special events to carry out programs in all departments.
3. Exercise authority in problems relating to members; utilize guidance and discipline plan.
4. Assume other duties as assigned.
Internal: Maintains close, daily contact with Club professional staff to interpret and explain organizational mission, program objectives and standards, discuss issues, and provide/receive information. Maintains contact with Branch Boards. Has regular contact with members as needed to discipline, advise, and counsel.
External: Maintains contact with external community groups, schools, members' parents and others to assist in resolving problems and to publicize Club.
- Four year degree from an accredited college or university in a related field.
- A minimum of five years work experience in a Boys and Girls Club or similar organization planning and supervising activities based on the developmental needs of young people.
- Demonstrated ability in personnel supervision, facilities management, and the recruitment and retention of key personnel.
- Strong communication skills, both oral and written.
- Ability to recruit, train, supervise, and motivate staff.
- Ability to deal effectively with members including discipline problems.
- Working knowledge of budget preparation, control, and management.
- Skills in fund-raising events.
- Demonstrated ability in working with young people, parents and community leaders.
- Mandatory CPR and First Aid Certifications.
- Valid driver's license with good driving record and consistent access to a motor vehicle with appropriate insurance coverage. CDL license is required to operate Club bus. Must have CDL or obtain CDL within 90 days of employment.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:
Physical requirements: Ability to read and interpret documents such as safety rules, operating instructions, and policy manuals. Ability to write reports and correspondence. The ability to clearly and concisely exchange/receive ideas, facts and or technical information with others. Ability to visually monitor activities of club members. The employee is required to be able to perform CPR or first aid. The employee is required to use hands to handle or feel and reach with hands and arms. The employee is frequently required to stand, walk, climb or balance, and stoop, jump, kneel, crouch or crawl. The employee is occasionally required to sit. The employee must regularly lift and or move up to 10 pounds and occasionally lift and or move up to 25 pounds. The employee is required to operate a motor vehicle. Working environment: Normal club environment.
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.